Pledge Over Time - 4th Payment
9 months ago
– Fri, Jul 11, 2025 at 05:39:22 AM
Hey there everyone!
Final Pledge Over Time Payment!
We wanted to check in real quick to let all the Pledge Over Time folks that they should be expecting to see the fourth (and final!) charge for their pledge today or in the next few days.
As a reminder, if you have questions about the Pledge Over Time feature, you can visit this help center article for more information or reach out to Kickstarter’s support team here.
Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible, but sometimes it takes an extra day or two to move on to the next phase of the process.
Preparing to send out Surveys...
Also, we're just about ready to start sending out surveys, but the last piece of that process is what's called a smoke test. To do this, we send out surveys to about 5% of backers to make sure everything in Backerkit is working as it should and that we haven't broken anything. We'll be conducting this test over the next 24-48 hours. If everything goes well, you can expect the rest of the surveys to go out by Monday at the latest!
While we do that, here are a couple of things to keep in mind:
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Spam Folder: Survey emails can occasionally find their way to your spam folder. Once we announce that all surveys have gone out, if you don't see anything come through from Backerkit, check your spam folder first.
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Apple ID Email Addresses: If the email address tied to your Kickstarter account is a secure Apple ID address, the survey email may be blocked entirely. The email addresses look something like this: "[email protected]". Again, once all surveys go out, if you're not seeing the email from Backerkit, check to see if your email looks like one of these. You can try contacting Kickstarter support to change that, though we've seen backers have mixed results.
- If either of the above situations is the case, or you can't find your email invite at all, please email [email protected] to let us know, and we'll get that straightened out for you.
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If you send us a message on Kickstarter, we will request that you send the message to our support email instead. Thank you.
If you are a Late-Pledge backer (if you choose to back this campaign after the funding period comes to an end), you will not receive a survey as all necessary information we need is collected upon check-out!
A Note on our Support Availability...
There are a couple of us who monitor support emails. We'll introduce ourselves in a future update, but for the moment, we want to fill y'all in on our availability.
First, we work 8am-4pm EST, Monday-Friday, excluding all US Holidays. If you contact us via email ([email protected]), you can expect us to reply in 3-5 business days, though typically much sooner than that.
Pledge Over Time - 3rd Payment
9 months ago
– Fri, Jun 27, 2025 at 06:49:06 AM
Hey everyone!
We wanted to check in real quick to let all the Pledge Over Time folks that they should be expecting to see the third of four changes for their pledge today or in the next few days. There will be one more payment after this on July 11th.
Once those have been completed, we'll be sending surveys out to all backers. We expect that to happen on July 11th.
As a reminder, if you have questions about the Pledge Over Time feature, you can visit this help center article for more information or reach out to Kickstarter’s support team here.
Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible, but sometimes it takes an extra day or two to move on to the next phase of the process.
GETTING SUPPORT...
Finally, if you require assistance with your pledge or have another question that does not pertain to Pledge Over Time, please send an email to
[email protected]. We’re open Monday-Friday, 8am-4pm EST, and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response).
Pledge Over Time - 2nd Payment
10 months ago
– Fri, Jun 13, 2025 at 12:16:54 PM
Hey everyone!
We wanted to check in real quick to let all the Pledge Over Time folks that they should be expecting to see the second of four changes for their pledge today or in the next few days. There will be two more payments after this, on June 27th and finally on July 11th.
Once those have been completed, we'll be sending surveys out to all backers. We expect that to happen on July 11th.
As a reminder, if you have questions about the Pledge Over Time feature, you can visit this help center article for more information or reach out to Kickstarter’s support team here.
Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible, but sometimes it takes an extra day or two to move on to the next phase of the process.
GETTING SUPPORT...
Finally, if you require assistance with your pledge or have another question that does not pertain to Pledge Over Time, please send an email to
[email protected]. We’re open Monday-Friday, 8am-4pm EST, and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response).
That's a Wrap!
10 months ago
– Mon, Jun 02, 2025 at 05:16:06 AM
Hey there, folks!
What a wonderful month it's been! In the final hours, you've helped us raise more than $150,000! We cannot wait to get started on this book - thank you all SO much!
MOVING FORWARD...
Here is what you can expect in the coming weeks and months.
- First, Kickstarter will begin processing payments for your pledges. That will take approximately 2 weeks. If you did not use Pledge Over Time, this will be the full amount of your pledge. If you opted to use Pledge Over Time, this will be the first 1/4 of your total pledge.
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If you selected Pledge Over Time, your second payment will be on or around June 13th, followed by your third payment on or around June 27th. Your final payment will be processed on or around July 11th.
- Once the final payment has been made for Pay Over Time backers, we will send out all surveys to the email addresses you have attached to your Kickstarter account. We expect this to occur by the July 21st.
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Answer your survey questions and grab any extra Add-Ons you want. For those of you asking how to make your tier selections, you'll do that here.
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As we get all of the products made, you can expect to see an update from us 1-2 times a month. So stay tuned here for all the latest!
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Once we have the products and are ready to start fulfillment, we will post an update and send an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes.
- With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. <3
As a reminder, if you have questions about the Pledge Over Time feature, you can visit this help center article for more information or reach out to Kickstarter’s support team here.
Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible, but sometimes it takes an extra day or two to move on to the next phase of the process.
GETTING SUPPORT...
Finally, if you require assistance with your pledge or have another question that does not pertain to Pledge Over Time, please send an email to
[email protected]. We’re open Monday-Friday, 8am-4pm EST and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response). :D
150k+!!!! WOW!
10 months ago
– Sat, May 31, 2025 at 08:07:17 AM
Over $150k raised! That's SO GOOD for a project like this!!
As usual, the team is off for the weekend, but you can expect a fuller Update next week, and Updates monthly after that until we fulfill!
Thank you all so so much for making this project a reality! I say thank you, Marie says thank you, and the whole team here at WM says thank you!
Talk soon!
-Bryce
